Post Go-Live Support
Post Go-Live Support is the period of time immediately following a system Go Live where an elevated level of support is available to ensure the seamless adoption of a new system.
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PeopleX offers following Post Go-Live Support services
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Dedicated Support - We offer dedicated resources for our customers who are looking for regular support services. The support can be offered for a single module of SuccessFactors or all modules.
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Shared Support - This support model offer services two options:
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Subscription Package - This package is for customers looking for a minimum of 40 hours per month support services.
Adhoc Package - No monthly commitment for support services. Simply contact us with your support issue and pay for the time spent by our team in resolving the issue.
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For more details about the different packages please contact us with your specific support needs.